Sommerset Paving: Hear from Out Satisfied Clients

OUR CLIENTS

Two Decades of Satisfied Customers

With over 25+ years of experience in the industry, we’ve learned that putting the customer first is vital for a successful project. We will always strive to make sure your project is on time, within budget, and you are 100% satisfied with the final results. Don’t believe us? Check out what some of our clients have said about us:

As a Project/Construction Manager for Atwell, one of my responsibilities is to procure bids and manage the construction for Sun Communities who have numerous manufactured housing developments throughout the United States. In the past few years, Sommerset Paving has frequently been awarded multiple projects. I know I can always trust Matt and Sue to get me the proposals very quickly, and know that their price will be competitive and fair. I also know they will make the job happen as soon as we need it, and it will be done with as little impact to the residents as possible. Whether it's an asphalt resurfacing or a full depth asphalt removal and replacement, the Sommerset crew does an excellent job. The projects consistently come in on time and budget, and we are very pleased with their work. Often, my client has smaller essential concrete and minor grading work needed which they do well also. They have done jobs for us in Ypsilanti, Ann Arbor Flint/Fenton, Jackson, and Toledo/Sylvania. I've never had one problem with their work. This makes my life much easier and means I'll continue to work with them in the future.

We are looking forward to having the back lot completed by your company this June. The exceptional work that your crew did on the front parking lot last year was definitely the deciding factor in awarding your guys the back lot. The entire crew is very knowledgeable and professional. Matt, Keith, and Sue ensured that both projects went really well from the bidding process through to completion. I am on their reference list and happy to refer anyone to Sommerset Paving for high quality, precision work done by an experienced, prompt, attentive, professional team. Our Executive Board decided to upgrade to the 2C base material you recommended for a stronger, longer lasting foundation because of all of the truck traffic we get.

The Hamburg Garage is a 100-year-old repair facility that has changed hands a few times over the years, but has always remained, and still is, a small family-owned business. The parking lot at the shop had deteriorated so severely that it was becoming a safety concern on top of the aesthetic issues that obviously brought with it. I had multiple companies bid the full tear-out and replacement of the lot and I learned a lot about paving in the process—but most of what I learned was from Matt, and he was right about everything. Sommerset was not the cheapest of the estimates I received, but I contracted Sommerset to do the work because of the confidence in the job being done right that Matt instilled. Throughout the process and with all the curveballs 100 years of neglect can bring to a property, Matt kept me updated and aware of what was happening and why. Sommerset’s crew was professional, helpful, and efficient while they worked to ensure our clients and business could continue with daily needs. The result is a perfect lot my team and I can take pride in earning compliments from new and old clients. Sommerset has solidified its place as our “go-to” company for our small and large paving needs. If you want it done right, the first time, call Sommerset. Stop by the shop and look for yourself. These guys are good!

With our construction company being located outside of the Ann Arbor area, in Colorado, in the past we've had difficulty for various reasons, finding a good asphalt paving company in the Ann Arbor area. This was not at all true when we contacted Sommerset Paving in January 2020 for a project to be done in the summer! Every aspect of the project, before, during, and after went very smoothly. Matt and Sue were always prompt, professional and proficient in providing the bid, any paperwork involved including the waivers, change orders and billing. Keith and his crew did an excellent job on the asphalt paving and striping of the Zeta House's parking lot. We will definitely contact Sommerset Paving the next time we need an Ann Arbor bid done.

Sommerset Paving, removed and replace multiple driveways in this subdivision. The driveways were seal coated the next year which is always recommended to be done the following season as good preventive maintenance, then every 2-3 years after that.

I have given some thought as to what sold me on Sommerset Paving. After some reflection on the entire driveway replacement process, there were several factors that influenced my opinion of the end to end process.

I must give kudos to Victor for two things. He was an excellent communicator always replying promptly to questions. AND, importantly, he was a good listener ... a lost art today. It would seem he is not easily ruffled and that he has vast quantities of patience. I was coordinating with him to replace the driveways for myself and multiple other neighbors.

As we moved to implement, I was very impressed with Keith, who managed the paving crew ... and even more impressed with his team! Two things stood out there. There was a clear sense of team, coupled with a sense of humor. Everyone pitched in and there were no slackers. A good team that works cohesively is not an easy thing to build and once built it is even harder to hold on to. It was also nice to see Victor actively working with the team … not afraid to get his hands dirty. I guess he is more than just a pretty face!

I was also highly impressed with the gentleman who did the grading. It was almost like he could sense what needed to be done and how the grade could be improved. He was an artist as much as anything. He detected a spongy spot due to all the clay in the soil after grading the driveway that he ultimately dug out and filled back in with aggregate. This will save money over the long term.

Finally, there is Sue, who does all the scheduling and rescheduling as required by any number of factors including weather and customer needs. Again, great communications and a sense of humor. She gave me some insight on how hard it is to coordinate this work.
My compliments to all!

“We are so impressed with the quality of work and efficiency in getting it completed. Sue and the project managers are a pleasure to work with! Would highly recommend.”

Kristyn

BluePearl Veterinary Partners Ann Arbor, MI

I am pleased to write this letter of recommendation for Sommerset Paving. The Sheraton has been doing business with Sommerset for many years, their business ethics and cooperation has made it a pleasure to do business with them. Our business relationship that has developed over the years has made it an exceptional experience that you don't get often when working with contractors. Their employees are always courteous and understanding. When plans change they go out of their way to see that we are always satisfied with the work they do. The Sheraton is pleased to have Sommerset continue working with us on any future projects that come up, and we look forward to continuing our business relationship with Sommerset Paving and its employees. They have served us well with using top quality products, excellent customer service, and top quality workmanship. I would not hesitate to recommend Sommerset Paving to anyone considering having any type of asphalt paving, asphalt overlay, sealing/crack filling, or concrete work done. Please feel free to contact me if you need any further information regarding Sommerset Paving.

Louise,

I just wanted to do a quick follow up on the work you all provided for us today … it’s all awesome! Your guys were total pros and they did a great job. Thank you so much for the work you all put in today, and I appreciate you working with us by invoicing us for the add on work that was performed. I will highly recommend your business to anyone in need.
Thanks.

We recently needed to replace the main road for our subdivision. After soliciting bids from several companies, we decided upon Sommerset Paving. They provided an honest assessment of our road, detailed information on the process involved in replacement, as well as issues that could arise that could increase our cost. They asked a fair price for the work to be performed and did an exceptional and very professional job. The project came in almost exactly at budget and ahead of schedule. Moreover, we found the people working at Sommerset Paving to be friendly and responsive. We could not be more satisfied and I would highly recommend you consult them for any project you are considering. Even if you do not choose them, you will learn a lot in the process.

After telling a customer because of the excessive heat, they needed to keep vehicles off their newly paved asphalt driveway a minimum of 3 days, he very kindly replied "The timing is perfect for this, we leave as a family tomorrow morning and won’t return until Monday. We could not be happier with the driveway, you guys did a great job! I spoke with one crew member and he was very friendly. Please tell them all they did a great job. I always try to keep my business local and this time it really paid off. Thank you!"

Just a quick note to let you know how satisfied I and the other board members are with the work you and your crew performed for us here. At $38,000, it was a big project for us, but the roads needed the asphalt replacement. and the underground water issue needed to be addressed. The drain tiles and sod installation you performed and sprinkler system repair all are working property, and the attention to making the affected lawns look good when finished was appreciated. The asphalt work is smooth, professionally done, and was completed as scheduled. I was surprised and pleased at the quality of the equipment you used, and noted how efficiently your crew used time. The impact to our community was minimal. In summation, I would recommend your company to anyone.

I have owned Knights Restaurant for many years so I have experienced my fair share of contractors in all industries. I have worked with staff at Sommerset Paving on various projects in the past five years. I have never had anything but a great experience with Sommerset’s employees from the beginning bid process through to completion. This is especially reassuring in an industry where there are far too many "fly by night companies". I felt like I was their only client. On the job site, it was obvious that the project manager highly valued and respected his workers which is rare to see. This loyalty is returned by the employees as is exhibited in their dedication to each project. When a problem arises, responsibility is taken, a solution is given and then the solution is promptly followed through on. There is no finger pointing, stalling or belittling of anyone that was involved. I cannot recommend Sommerset Paving more highly.

As an Ann Arbor business owner, I've needed work done on my parking lots on more than one occasion. One of the reasons we continue to choose Sommerset Paving is because of the awesome customer service we receive. They promptly return phone calls and answer any of my questions. The foreman and his crew show up on time every day and do a great job. The project manager did a fantastic job pulling together everything I was looking for and then some. We are definitely recommending Sommerset Paving to anyone that needs concrete or asphalt work done.

If you are looking for a company whose team doesn't just ''talk the talk", the project manager, foreman and crew at Sommerset Paving is a winning combination. The entire team at Sommerset Paving is involved in making sure the process is a smooth one. The process is an impressive one from the start- they email your bid with a video showing what will be involved in the work. We at Cueter Chrysler couldn't be more pleased or impressed with how our parking lot tuned out!

The project manager and his crew at Sommerset Paving were all excellent. They were always on time and completed the project in a timely manner. He answered my questions and gave me his expert opinion. I would definitely hire them again.

Sue, Louise - Thanks very much to you both, and to the whole Sommerset team, for a great overlay job. We arrived home late last week to a great looking driveway; no issues, no mess, no problems. The team delivered on our entire punch list, and the attention to detail was solid throughout. Everything I had previously read about your team and the quality of your work proved to be true - count me as yet another satisfied customer.
Thanks again, Mark

OUR CLIENTS

Two Decades of Satisfied Customers

Kristyn

BluePearl Veterinary Partners Ann Arbor, MI

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